Shipping policy

SHIPPING DETAILS
⦁ Shipping costs: Free shipping on all orders.
⦁ Order cut-off time: The order cut-off time will be 05:00 PM (GMT) Greenwich Mean Times (London).
⦁ Handling time: Domestic order handling time is 1 to 2 business days, fulfilled (Monday to Friday).
⦁ Transit time (Shipping time): Domestic shipments are in transit for 3 to 5 business days (Monday to Friday).

SHIPPING CARRIER
We use Royal Mail, Evri or Yodel to deliver the products.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
LOOKIN GOU is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
LOOKIN GOU is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Refund & Returns
Our Refund & Returns provides detailed information about options and procedures for returning your order.

Track Orders
You can track your order from our shipping company website such as Royal Mail or Hermes Priority Courier… depend on which shipping company you picked when your place your order, If you are unable track your order make sure to get in touch with us at at +357 99 443181 , panayiotis.krassaris@gmail.com

Get in touch with us
We’re here to answer all your inquiries at +357 99 443181

panayiotis.krassaris@gmail.com

99 Stavrou Stylianide, Ergates, 2643, Nicosia, Cyprus